Help Center

Support

Get help, share feedback, report bugs, and request new features.

Overview

Have a question, idea, or something to report? The Support screen gives you several ways to reach the Onsen team and connect with other users.

How to Access Support

Go to Settings under the About section.

The Support screen
The Support screen

Support Options

OptionWhat it does
Contact UsOpens your email client with a pre-filled message to support@onsenapp.com. Use this when you need direct help with your account or a specific issue.
CommunityOpens the Onsen community where you can connect with other users, share experiences, and get help.
Share FeedbackTell the team what you think. Rate Onsen with stars (1–5), write a message about what you love or what could be better, and optionally submit anonymously.
Report BugSpotted something off? Describe the issue and submit. Your report goes directly to the development team. You can submit anonymously if you prefer.
Request FeatureHave an idea for something you would like to see in Onsen? Describe it and submit. Feature requests help shape what the team builds next.
Share Feedback
Share Feedback
Report Bug
Report Bug