Help Center

Settings

Customize your Onsen experience — your profile, AI guide, notifications, appearance, and more.

Overview

The Settings screen is where you personalize Onsen to work the way you want. Tap the profile icon in the top-right corner of the Home screen to open it.

Settings, grouped by what you came to do
Settings, grouped by what you came to do
Your Data, Plan, Help, About and Sign Out
Your Data, Plan, Help, About and Sign Out

The card with your name at the top opens your Account. Everything else is grouped into sections that match what you see in the app: Your Guide, App, Your Data, Plan, Help, and About. At the very top sits Get Help Now for urgent support, and at the bottom the Sign Out button — your data stays safely stored in the cloud and will be there when you sign back in.

Get Help Now: crisis lines for your region
Get Help Now: crisis lines for your region

Other items on the settings screen that don't have their own page:

  • Model — the AI model powering your conversations, shown as Premium or Standard. Every account is on Premium today.
  • App Lock — lock Onsen with Face ID, Touch ID, or fingerprint after one minute of inactivity
  • Plan — your plan and what it includes. Everyone is currently an Early Supporter: full premium access, free.
  • Replay Tour — replay the introductory app walkthrough at any time
  • Privacy Policy — opens onsenapp.com/legal/privacy-policy in your browser
  • Onsen for iOS/Android — your current app version and build number

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