Help Center

Welcome to Onsen

Onsen is an AI-powered wellbeing app. Talk through your thoughts and feelings, explore therapeutic experiences, and track your growth over time.

What Is Onsen?

Onsen is your personal AI companion for mental health and wellbeing. Talk through your thoughts, feelings and everyday challenges, explore therapeutic experiences, and track your growth — all with a supportive AI guide by your side.

The Onsen welcome screen — your AI companion on the journey to better mental health.
The Onsen welcome screen — your AI companion on the journey to better mental health.

Key Features

  • 💬 AI Chat — Have meaningful conversations with your personal AI guide anytime, day or night. Use text or voice to express yourself freely.
  • 🧭 AI Experiences — Guided sessions for mood tracking, cognitive reframing, gratitude, and more. Each experience is tailored to help with a specific aspect of your wellbeing.
  • 🤖 Personalized AI Guide — Choose from six distinct AI personalities, or design your own custom guide with unique traits, icons, and voice.
  • 🎙️ Voice Chat — Speak naturally with your AI guide using voice input and hear responses read back to you.
  • AI Prompts — During any chat, use ready-made prompts to get questions, advice, a new perspective, emotional support, and more from your AI guide.
  • 🎨 AI Images — Generate unique visual art for your journal entries, guided by your words and mood.
  • 📓 JournalSave conversations as journal entries with extracted insights, themes, and mood — building a reflective archive over time.

Get Started

New to Onsen? Follow the guides below in order to get up and running:

  1. Getting Started — Download the app, create your account, and choose your AI guide.
  2. Home Screen — Learn about your home screen, mood check-ins, and the onboarding checklist.
  3. Chat — Start your first conversation with your AI guide.
  4. Experiences — Explore guided wellbeing sessions.
  5. Journal — View and manage your journal entries.
  6. Settings — Customize your profile, guide, notifications, and more.
  7. Plans — Understand free and premium plan options.
  8. FAQ — Answers to frequently asked questions.

Download Onsen

Onsen is available on iOS and Android:

App Store
App Store
Google Play
Google Play
Onsen on the App Store and Google Play.