Help Center

Usage Limits

How usage limits work, what happens when you reach one, and how resets work.

Overview

Onsen uses usage limits to keep its AI services running smoothly for everyone. Both Free and Premium plans have limits, though Premium limits are significantly higher — 10× across all categories. Your exact limits and current usage are always visible in Settings Usage.

What Gets Tracked

ActionWhat It Covers
MessagesChat messages sent in conversations and guided experiences
Read AloudAI voice playback of chat messages (text-to-speech)
Voice InputVoice-to-text transcription when you speak your messages
ImagesAI-generated artwork for your journal entries
AI InsightsAI-generated metadata — summaries, emotions, hashtags, and entities

How Limits Reset

Usage operates on rolling time windows. You may have separate limits for different time periods (hourly, daily, weekly, and monthly). When you have active usage, the reset time is shown beneath the progress bar. Limits refresh automatically — no action needed on your part.

Approaching a Limit

When you're close to a limit, an inline warning appears showing which actions are running low, with progress bars and reset times. You can dismiss it for the current session.

Near-limit warning in the chat footer
Near-limit warning in the chat footer
Near-limit warning on a journal entry
Near-limit warning on a journal entry

At the Limit

The action is temporarily blocked and a message explains which limit you reached and when it resets. You can continue using other parts of the app — the block lifts automatically when the time period resets.

Limits reached in the chat footer
Limits reached in the chat footer
Limits reached on a journal entry
Limits reached on a journal entry

Blocked Actions

Each action type shows its own message when you try to use it, with a clear explanation and reset time.

Messages

You've sent all your messages for the period. Take a break and come back soon.

Message limit reached
Message limit reached

Read Aloud & Voice Input

You can still type messages and use other features normally.

Read Aloud limit reached
Read Aloud limit reached
Voice Input limit reached
Voice Input limit reached

Images & AI Insights

Your entries are still saved, just without a cover image or AI-generated metadata until the limit resets.

Image limit reached
Image limit reached
AI Insights limit reached
AI Insights limit reached

Need More?

If you hit a limit, you can wait for it to reset — the block lifts automatically. If you frequently run into limits on the Free plan, Premium gives you 10× the capacity across all action types. See Plans for a full comparison.